Articles
When Auditors Are Seen as Witch Hunters, Risk Is Already Winning
In one bank I worked with, branch and operations managers openly viewed internal auditors as witch hunters. Audit findings were perceived as exaggerated, theoretical, and...
Read MoreWhy Training Keeps Failing Even When Institutions Know What They Want
The SACCO had issued a request for proposal for staff training on loan monitoring and recovery. On the surface, the need seemed straightforward. Portfolio...
Read MoreWhy Strong Performance Reports Can Still Mean Strategic Failure
In 2025, I facilitated a strategy review workshop for a Medium Sized Sacco. The SACCO’s strategic objective was to deepen member value and grow...
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